Instagram automation for agencies that run client accounts
Connect several client Instagram accounts to one Comment Kro login and give each brand its own comment-to-DM, keyword reply and story mention automations. No code, and pricing in rupees.
The problem
The challenges social media agencies face on Instagram
Every client wants "those comment DMs"
Clients see creators replying "check your DM" and ask for the same on their page. Building it with a developer is hard to justify on a small retainer.
Inbox work eats billable hours
Answering "price?", "address?" and "timings?" across several client accounts is slow, repetitive work that is hard to charge properly for.
Dollar billing on rupee retainers
When a tool is billed in dollars, its cost moves with the exchange rate and is hard to pass on to Indian clients who pay you in rupees.
Automations
Automations agencies set up for clients
Set one up once and it runs on every matching comment or message.
Comment → offer details for a local business
For a salon or café client, a post that says "Comment BOOK for this month's offer" sends the price list and the booking link by DM.
Comment → brochure for real estate
For a builder or broker, BROCHURE sends the project PDF and the site address. Every person who asks becomes a lead you can tag with the project name.
DM → answers to routine questions
Set keyword replies for TIMINGS, ADDRESS or FEES, so a client's inbox answers the usual questions even on Sundays.
Story mention → thank-you in the brand's voice
When customers tag the client in a story, a DM thanks them in the brand's tone and shares a link to the current offer.
Examples
Copy these automations
The keyword people comment, and the DM they get back. Swap in your own link.
keyword BOOK DM:Hi {{sender_name}}! This month at the studio: hair spa, keratin and bridal trials at offer prices. See the price list and book a slot here: https://yourlink.com/salon-booking
Public reply:Offer details sent to your DMs.
keyword BROCHURE DM:Thanks for your interest, {{sender_name}}. The brochure for the 2 and 3 BHK homes in this Reel, with floor plans and the site address: https://yourlink.com/brochure Reply with a day that suits you if you would like a site visit.
Public reply:Brochure sent by DM.
keyword BATCH DM:Hello {{sender_name}}! The new weekend batch starts this month. Timings, fees and the syllabus are on this page: https://yourlink.com/weekend-batch You can register there or reply here with any question.
Why Comment Kro
How Comment Kro helps social media agencies
Built on the official Instagram API, set up without code, and free to start.
- Several client Instagram accounts on one login. Each automation belongs to one account, so one client's automations only answer that client's comments and messages.
- Comment, DM and story mention triggers on every plan, Free included.
- Duplicate an automation when a client wants a similar one for a new post or campaign, then change the keyword, posts and text.
- Leads with status, tags and notes for every DM sent, and CSV export on Pro when a client asks for the list.
- Accounts connect through Instagram's own login, so Comment Kro never sees a client's password, and an account can be disconnected at any time.
FAQ
Questions from social media agencies
Can we manage several client accounts from one login?
Yes. You can connect several Instagram professional accounts to one Comment Kro login and pick the account in the Basics step of each automation. There are no separate client workspaces yet, so all connected accounts sit under the same login.
Does the client have to share their Instagram password?
Not with Comment Kro. Connecting happens on Instagram's own login page, so whoever does that step needs to be able to log in to the account. If a client prefers, they can do it themselves on a short call. Comment Kro stores an encrypted token, never the password.
Can a client have their own Comment Kro account instead?
Yes. A client can sign up with their own email, connect their account and choose their own plan, and you help with the setup. That keeps each client's leads and billing separate.
What can we show a client after a campaign?
What Comment Kro records: Triggered, Sent and Failed counts for each automation, DMs sent and comments matched over 7, 30 or 90 days, and the leads list with status and tags. There are no branded reports, so add these numbers to your own report. Lead export as CSV is on Pro.
Ready to automate your Instagram?
Start turning comments into results in minutes. Free, no card required.